Property Recovery 911 was contacted by a homeowner in South Philadelphia to investigate, diagnose, mitigate and propose a solution to persistent basement flooding. Prior to our inclusion, the homeowner approached the insurance carrier about making a claim. The field adjuster informed the owner that groundwater was the source of basement flooding, which was not covered under the policy. The field adjuster then suggested that the homeowner, at the homeowner’s expense, hire a specific contractor to install a French drain around the basements entire periphery.