What Our Customers Are Saying

We at Property Recovery 911 are constantly striving to provide the highest level of professionalism, exemplary customer service and rapid response when called upon to assist in an emergency situation. Our commitment to excellence is not lost on our customers who have relied upon our expertise while embroiled in disastrous situations affecting their homes and businesses.
Below you will find a series of reviews from customers who have turned to Property Recovery 911 when faced with the most difficult of situations. They have trusted in our organization to guide them through to a successful restoration.

Linda K.

Water Damage Cleanup and Restoration

“Our water heater broke & fully flooded my basement which I discovered on a Sat. afternnon. Once I contacted Property Recovery 911 & spoke with Paul, I stopped feeling stressed. He came over the next day, on a Sunday, assessed the damaged, worked directly with my insurance company & finished the job within 5 days. Paul was very professional & explained all that needed to be done. He gave me peace of mind & I would highly recommend him & his company.”

Nicole M.

Water Damage Cleanup and Restoration

“Paul responded to the quote right away and was available the next day to come to my house and look at my water damage. He was very thorough and efficient and was able to walk through each step of my water damage. Paul and his team were very professional and even come on both weekend days to take water readings and finish the job. I would highly recommend him!”

Whitney S.

Mold Inspection and Removal

“I am a realtor and had the buyer of a townhouse that had 2 bathroom fans venting into the attic causing a serious mold problem. Paul was very cooperative in helping to remediate the problem before settlement.”

Garrett l.

Need Water Damage Cleanup and Restoration

“Paul and his crew were very professional, responsive and efficient throughout the process. They came in nearly immediately after I placed the initial call, discussed the project with my insurance company to help coordinate the process and restored the living room to better than original condition. I cannot thank them enough. Would definitely hire them again if needed.”

Mohamed L.

Slow or Clogged Drain Issues

“Even on July 4 Paul showed up to clear my drains so that my family could enjoy the holidays. My grandchildren too were happy. Totally a fan!”

Eric M.

Need Water Damage Cleanup and Restoration

“Paul and the Property 911 team were incredibly helpful and professional. My damages were more extensive than they appeared at first – Paul dealt with my insurance company directly and made what could have been a very stressful experience easy for me.
These guys do very thorough work, and also go above and beyond. Shortly after the work was completed I had an unrelated issue with my furnace (on a freezing night) that Paul insisted on helping me with, making a long drive late at night to make sure I was OK. I can’t recommend Paul and Property Recovery 911 highly enough… thanks!!”

Frank M.

Need Odor Removal Specialist

“Had to clean out crawl space….did a fantastic and thorough job. Top notch service and affordable.”

Ray M.

Need a Mold Removal Expert

“I’m was in the process of selling my mother’s home after her death, when I discovered mold build up and dampness on one of the dining room walls.
Paul Messa was contacted and immediately arranged an onsite inspection. He evaluated the problem and his team was at the property the next day to start the mold removal process. The mold removal job was completely handled to my satisfaction, with no issues. All I can say is thank you to Paul and his team, not only for correcting the mold issue but advising me on further property issues, for which I employed his team again to rectify.”

Susan P.

Need Water Damage Specialist

“Paul cleaned a wet basement and crawl space for me. He was timely and professional. He even worked on a Saturday to start the project with almost no notice. He has followed up to make sure everything is ok as well. I would recommend him.”

Ken Z.

Need odor removal

“The work performed was hazard remediation and rebuild. Property Recovery 911 worked with my insurance company to get the maximum reimbursement and took that burden from us. They gave us progress reports with photos on a daily basis. The end product was excellent and almost ‘move-in’ quality aside from a little cleaning that was needed. We highly recommend them.”

Colleen M.

Slow or Clogged Drain Issues

“They called me within 5 minutes and were at my house within an hour. Very nice and professional. I would definitely call them again.”

Property Recovery 911 is committed to assisting victims of disaster protect their interests by quickly removing the source of damage and starting the restoration. Our emergency restoration and preservation services include water damage cleanup, fire restoration, mold removal, board up as well as clogged drain and sewer cleaning services. We are available any time of day or night 365 days a year with 24/7 live phone support. Contact us at (267) 808-7200 for prompt, professional emergency restoration services.

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