Emergency restoration organizations are predominantly run by conscientious professionals who are sympathetic to the plight of their customers. Unfortunately, there are predatory practitioners eager to exploit victims of disaster that are a pitfall to recognize and to avoid. Such behavior is most prevalent when armies of malcontents known as ‘fire chasers’ solicit property owners, often before emergency crews have extinguished the fire.
Property Recovery 911 was hired to by a Delaware county homeowner to provide fire restoration services, which in this instance consisted of smoke damage cleaning and odor control. The fire originated on the raised deck at the rear of the home and penetrated the exterior wall, causing smoke damage inside of the home. Upon our arrival we deployed 4 carbon filtered air scrubbers to begin to cleanse the atmosphere.
After sustaining damage to your property that the insurance adjuster confirms as covered, the adjuster will then strongly suggest that you use a restoration service from their preferred list of vendors. They may or may not also inform you that you have the right to use a contractor of your choice to perform the repair work. Under the Insurance contract it is clearly outlined that the policy holder is responsible for the outcome of the “claims process”, however insurance companies’ routinely attempt to convince the insured to use an emergency restoration contractor from their vendor program.