Property Recovery 911 was hired to by a Delaware county homeowner to provide fire restoration services, which in this instance consisted of smoke damage cleaning and odor control. The fire originated on the raised deck at the rear of the home and penetrated the exterior wall, causing smoke damage inside of the home. Upon our arrival we deployed 4 carbon filtered air scrubbers to begin to cleanse the atmosphere.
Property Recovery 911 was summoned to a significant water loss event in a South Philadelphia row home, caused by a failed water line serving the second-floor bathroom. Substantial volumes of water poured throughout the interior of the home and came to rest as a 1-1/2' deep pool in the basement. Much of the structure and contents from the second floor through to the basement were saturated, including personal belongings, kitchen cabinetry and household appliances.
As a property owner requiring sewage damage restoration, the distinction between a sewage backup and a sewage overflow is important to understand and be able to identify independently of an insurance carrier. Awareness of the differences and what they entail regarding the possibility and extent of insurance coverage will help property insurance policy holders protect their interests in the event of a flood originating from a wastewater drainage line.
Property Recovery 911 was summoned to a stately stone home in Darby, PA for a sewage cleanup job. The source of the sewage overflow was a toilet located in the finished basement powder room as well as a floor drain in the laundry room. Upon inspection, we discovered that the soil line serving the property was clogged, which is often the culprit when a sewage overflow occurs. In such an event, the location of the sewage overflow is the first drain or drains ‘north’ of the clog.
Property Recovery 911 was summoned on a Sunday in July 2018 to an industrial warehouse and office complex for water damage restoration in Chester county, Pennsylvania. The cause of loss was a ruptured 8" overhead water supply line serving an expansive sprinkler system covering this 500,000 square foot facility. The sprinkler system water supply consisted of a 250,000 gallon on premises bulk water tank, which emptied its entire contents causing flood damage throughout the structure.
Summoned on a Sunday to provide flood restoration services in February 2019, we arrived to discover significant overhead flood damage originating from a frozen and burst pipe on the third story of this historic building in Olde City Philadelphia. Housing landmark restaurants starting in 1893 as The Oyster Saloon, this historically significant structure required immediate action to mitigate the circumstances at hand and arrest possible ancillary damage as well as the progressive losses that occur over time if not properly handled.
There are a variety of situations, events and avenues of delivery that could result in water damage to a structure and the contents within. Potential occurrences include human error, vandalism and failure of building systems designed to deliver, remove or protect the structure from water intrusion. Failure of major building systems, such as plumbing, or roofing can be the result of immediate and unexpected physical damage or deterioration over time.
After sustaining damage to your property that the insurance adjuster confirms as covered, the adjuster will then strongly suggest that you use a restoration service from their preferred list of vendors. They may or may not also inform you that you have the right to use a contractor of your choice to perform the repair work. Under the Insurance contract it is clearly outlined that the policy holder is responsible for the outcome of the “claims process”, however insurance companies’ routinely attempt to convince the insured to use an emergency restoration contractor from their vendor program.
Property Recovery 911 was summoned to help investigate that origin of a water event that had eluded the home owner as well as plumbing and roofing professionals. Water was cascading through the ceiling of a basement powder room and upon arrival we were given a multitude of possible scenarios by which the basement flooding was caused. Our primary goal was to identify, isolate and neutralize the source of infiltration; once achieved, water mitigation could commence in earnest.
Through normal occupation, a family can generate a great deal of contaminants; such as dander, dust and chemicals. These pollutants are cycled through the average HVAC system between 5 and 7 times each day. Over time, this re-circulation causes a build-up of debris within the duct system that should be regularly cleaned.